Data Protection Statement
1. Why do we process your personal data?
1.1. Dissemination and collection of information and handling of files
1.1.1 Answering questions via the contact form
We process this personal data in order to guarantee the (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain these data? | For how long? | With whom are these data shared? |
| Identification data, contact details and data concerning the question, information or order | Directly from the data subject(s) OR indirectly from one or more other persons | 3 years after the last contact | Processors that manage our ICT infrastructure, where their intervention requires it |
Indirectly from one or more other persons: in certain cases, we receive a request concerning someone else, which means that we may therefore hold personal data of one or more other persons.
1.1.2. Handling of an order
We process this personal data in order to guarantee the (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain these data? | For how long? | With whom are these data shared? |
| Identification data, contact details and data concerning the question, information or order | Directly from the data subject(s) OR indirectly from one or more other persons | 3 years after the last contact | Processors that manage our ICT infrastructure, where their intervention requires it |
Indirectly from one or more other persons: in certain cases, we receive a request concerning someone else, which means that we may therefore hold personal data of one or more other persons.
1.1.3. Exercise of data subjects’ rights regarding processing carried out by Steveny
We process this personal data because we need it in order to carry out our legally defined tasks
| What personal data? | How did we obtain these data? | For how long? | With whom are these data shared? |
| Identification data, contact details and data concerning the question, information or order | Directly from the data subject | 1 year after the closure of the file | Processors that manage our ICT infrastructure, where their intervention requires it |
1.2. Management of the organisation
1.2.1. Website
When you visit our website, we process certain personal data such as IP addresses and cookies in order to guarantee the proper functioning and the security of our website.
The processing of the personal data obtained in this way is based on the legitimate interest as regards the security and the proper functioning of our website, and on your consent as regards the analysis of the use of our website. Except for the necessary cookies, we always ask for your consent. Below you will find the list of cookies used on our website.
Cookies
A cookie is a small text file that may be stored on your computer when you visit websites. Information is saved in a text file, such as for example your language choice for a website. When you later visit the website again, this cookie is sent back to the site in question. In this way, the website recognises your browser and can, for example, remember your language choice.
Cookies generally also have an expiry date. Some cookies are, for example, automatically deleted when you close your browser (so-called session cookies), while others remain on your computer for longer, sometimes even until you delete them manually (so-called permanent cookies).
Why do we use cookies?
Steveny, the manager of this website, uses three types of cookies on www.steveny.be:
- essential cookies;
- functional cookies;
- analytical cookies.
To manage the content of its website, Steveny places essential and functional cookies. These cookies are necessary for the proper functioning of this website. It is not possible to refuse these cookies if you wish to visit our website.
Steveny also uses “Google Analytics” and “JetPack” for analytical purposes. This analysis tool installs cookies that we use to measure the visits (the traffic) to the website. This allows us, among other things, to know how many times a given page has been read. We use this information solely to improve the content of our website or as a basis for a new campaign on a particular subject attracting a great deal of interest. The use of these cookies for analysis purposes is subject to your prior consent. These cookies will therefore only be installed on your device after your agreement.
List of essential and functional cookies
You can refuse the cookies below if you wish to browse our website.
| Name | Expiry | Purpose |
| axeptio_cookies | 12 months | Axeptio. Contains all information about the visitor’s consent, such as the date, their unique anonymous identifier, and whether or not they have already consented |
| axeptio_all_vendors | 12 months | Axeptio. Contains the list of all cookies declared in the Axeptio widget |
| axeptio_authorized_vendors | 12 months | Axeptio. Contains the list of cookies accepted by the visitor. |
| wp-settings-time-# wp-settings-# |
12 months | WordPress. Personalises your WordPress admin interface as well as the interface of the whole site. |
| wordpress_test_cookie | Session | WordPress. Checks whether cookies can be installed. |
| _GRECAPTCHA | 179 days | Google. This cookie is used to distinguish humans from robots and to limit fraudulent or unwanted contact forms. |
List of analytical cookies
You can refuse the cookies below if you wish to browse our website.
| Name | Expiry | Purpose |
| ga | 13 months | Google Analytics. Distinguish unique users by assigning a randomly generated number as a client identifier |
| _gat | 1 minute
|
Google Analytics. Reduce the number of requests |
| _gid | 24 hours | Google Analytics. Store and update a unique value for each page visited |
| MUID | 25 days | Identifies each web browser that visits Microsoft sites. These cookies are used for advertising, site analytics and other operational purposes. |
| CLID | 12 months | Identifies the first time Clarity saw a user on any site using Clarity. |
How can I see which cookies are installed on my device and how do I delete them?
If you want to know which cookies are installed on your device or if you wish to delete them, you can use a setting in your browser. You will find more explanation on how to proceed via the links below.
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox (mobile) | Chrome (mobile) | Safari (mobile) | Microsoft Edge |
Are you using a different browser? Check whether the procedure for your browser is included on the website allaboutcookies.org/how-to-manage-cookies. This site is only available in English.
1.2.2. External links
The Steveny website mentions external links in order to document certain information. Activating these links is the responsibility of the user. We nevertheless advise consulting the privacy statement as well as the cookie policy of the site concerned.
1.2.3. Newsletter
We process this personal data in order to guarantee the (information) security and the proper functioning of our organisation.
| What personal data? | How did we obtain these data? | For how long? | With whom are these data shared? |
| Identification data and contact details
|
Directly from the data subject | Until consent is withdrawn
|
Processors that manage our ICT infrastructure, where their intervention requires it |
Provided that you have given your prior explicit consent, we are permitted to send you newsletters by e-mail. However, should you no longer wish to receive our newsletters, you retain at all times the option to unsubscribe from them via the unsubscribe option included therein.
2. What are your rights and how to exercise them
If you have a complaint, a question or a problem concerning the way in which we use your personal data, contact us.
Steveny
Route de Hannut, 98 à 5004 Bouge
client@steveny.be
If you contact us in order to exercise your rights, we will reply to you within a period of 1 month. Exceptionally, this period may be extended (up to a maximum of 3 months), but we will then give you the reason within a period of 1 month. Whether or not you can exercise your rights depends on the processing and the legal basis.
Please always state clearly which right you wish to exercise and the manner in which you wish to receive the information (e.g. by e-mail, by post, verbally, …). Please bear in mind that in certain cases we need additional information. We want to make sure that we are helping the right person.
2.1. Right of access
You have the right to ask us about the personal data we hold about you. We can provide you with a copy of it free of charge, but this is not possible for all documents. We also intend to respect the rights and freedoms of others.
2.2. Right to rectification
Do you think that your data are not accurate or up to date? You have the right to ask us to correct them.
2.3. Right to object
You have the right to ask us to stop processing your personal data.
2.4. Right to restriction of processing
You can ask us to restrict the processing of your personal data, for example when we are verifying the accuracy of your personal data.
2.5. Right to be forgotten or to erasure
You have the right to ask us to delete your personal data. If we are legally obliged to retain certain personal data, we cannot, however, comply with this request.
2.6. Right to withdraw your consent
In the case of processing of personal data based on your consent, this consent may be withdrawn.
2.7. Right to lodge a complaint with the supervisory authority
If you consider that a processing of personal data concerning you constitutes an infringement of the European regulation on the protection of personal data, you are entitled to lodge a complaint with a supervisory authority.
Data Protection Authority
Rue de la Presse 35
1000 Brussels
3. Scope of the privacy policy
Unless otherwise indicated, this privacy policy is intended to apply to all of Steveny’s websites, applications, tools, etc., as well as to all the services we offer and for which reference is explicitly made to it.
We draw your attention to the fact that our privacy policy may evolve over time. Any modification is then directly applicable as soon as it is published. For this reason, we invite you to consult it regularly.
Except in cases where the law requires it or cases in which the communication of your data is necessary to handle your request or to carry out our tasks as described in point 3 (communication to public authorities, communication to our processors, etc.), we do not disclose any of your personal data to third parties without obtaining your prior consent. Furthermore, when we communicate your data to other entities, we always ensure that we disclose only the personal data that are strictly necessary for the achievement of the purpose of the processing concerning you.